Dunolly Cottage
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Main Terms and Conditions of Contract

1.  Once a booking has been confirmed, a Rental Contract has been entered into. The Party Leader, whose name will appear on the Booking Form, agrees to take full responsibility for ensuring that all the following Conditions are adhered to by all Guests.
2. If You are booking directly with RAL, to pay a Deposit on booking amounting to 20% of the applicable Rental Charges, with the Rental Balance payable 8 weeks before the start of the Holiday Period.  If a booking is made less than 8 weeks before the start of the Holiday Period please send or otherwise arrange to pay the full Rental Charges at the time of booking. Failure to pay the Rental Balance on time will result in RAL treating the property as available for re-booking and the Deposit will be immediately forfeit (subject to the terms of clause 4 (below).  If booking through an agent, deposit and final arrangements will be as per their terms and conditions of business.
3. To accept that a completed booking form agreed by both parties is a binding contract and that any subsequent amendments must be agreed by both parties in writing.
4. To notify any cancellation in writing and pay any monies due. For the avoidance of doubt, if a cancellation is made after a booking has been confirmed, but has not yet been paid in full, the full payment will still be due.  If booking directly with RAL the following policy will apply in respect of refunds and cancellation charges.  If the accommodation is re-let at the full rate, a full refund, less an administration fee of £51 per week, will be made. If at a lesser rate a partial refund will be made. If not re-let then no refund will be made. Any such
refund will be made using your original payment method.  To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance as RAL do not provide insurance under the terms of this holiday rental agreement.   If you have booked through an agent, their notified policies will apply. 
5. To accept that should the property, subsequent to booking, become unavailable through any cause, RAL's liability is limited to the repayment of any rent already paid. 

6. To accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the Guests’ risk. Also Guests agree to absolve RAL of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any cause whatsoever.
7.  To use the property solely for its purpose as self-catering accommodation and to accept RAL's right to refuse to hand over the property to any person deemed unsuitable to take charge.  RAL  further reserves the right to
end a stay after the keys have been handed over, if the unreasonable behaviour of anyone in your party (including anyone invited into the property by You) is likely to spoil the enjoyment, comfort or health of other guests, residents, neighbours or members of staff or where You or any member of your party (or anyone invited into the property by You) has broken or is likely to break any of these terms and conditions, the booking agent’s terms and conditions or any other terms and conditions applicable to the property which You have been told about.  If this happens, You will have to leave the property immediately and no refund will be given. You may also be responsible for any costs the owner has as a result of your behaviour.
8.  To reimburse RAL for any and all breakages, loss or damage, other than those due to fair wear and tear. Also to accept RAL’s discretionary charges for extra cleaning if the property has been left in an unacceptable condition.
9.  To
report as soon as possible to RAL any breakages or damage caused by You or your Guests during the Holiday Period.
10.  To accept that neither RAL nor its agents can be held responsible for noise or disturbance which comes from beyond the boundaries of the property or which is beyond the owner’s control. If we know about a problem before You and your Guests arrive, we will contact You to let You know. 
11.  To accept that
neither RAL nor its agents can be held responsible for the breakdown of mechanical equipment such as pumps, boilers or electrical devices in the property, nor for the failure of public utilities such as water, gas and electricity.  On being notified of any such problem, RAL will use best endeavours to rectify the situation, but accepts no liability for losses arising therefrom.  In this respect particular attention is drawn to the fact that Wi-Fi provision is subject to availability and network conditions. It may not be available 24 hours a day and is provided for pleasure not for business purposes. Bookings are not accepted if they are wholly reliant on the uninterrupted, unlimited provision of Wi-Fi.
12.  To agree not to sub-let or re-assign the property to another person or persons without the express written permission of RAL, which will not be unreasonably withheld.
13.  To vacate the property by 10.00 hrs latest on the final day of let, unless otherwise agreed with RAL. Failure to vacate promptly may incur a minimum penalty charge of £40, or more, depending on the degree of inconvenience to RAL/incoming guests. Guest arrival time is from 16.00 hrs. onwards.
14. The "Terms and Conditions for use of Dunolly Cottage" are expressly incorporated and form part of the conditions of contract. 

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  • Home
  • About
  • Location
  • Round and About
  • History
  • Accessibility
  • Contact
  • Booking
  • Welcome !
  • Online Handbook